Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at wingsnobfood.click (the "Site") or any services provided by Wing Snob ("Company," "we," "us," or "our"). By accessing or using our Site or placing an order through our platform, you agree to be legally bound by these Terms. If you do not agree to these Terms in their entirety, you must immediately cease using our Site and services.

1. Acceptance of Terms

By accessing, browsing, or using the Wing Snob website at wingsnobfood.click, submitting an order, creating an account, or otherwise engaging with any services we offer, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and Wing Snob. This Agreement applies to all visitors, registered users, and customers of our food services, whether accessed via desktop, mobile device, or any other platform through which we make our services available.

You represent and warrant that you are at least eighteen (18) years of age, or the age of majority in your jurisdiction if higher, and that you have the legal capacity to enter into a binding contract. If you are using this Site on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

Wing Snob reserves the right to update, revise, or modify these Terms at any time. Continued use of the Site and services following the posting of any changes constitutes acceptance of those changes. We encourage you to review these Terms periodically.

2. Description of Services

Wing Snob is a food service company specializing in the preparation and sale of chicken wings and related food products. Our services include, but are not limited to:

• Online ordering of food items through our website at wingsnobfood.click
• In-store or curbside pickup of food orders
• Delivery services, either directly or through authorized third-party delivery partners
• Catering and large group orders (subject to availability and separate agreements)
• Loyalty programs, promotional offers, and coupon redemption
• Customer support and order management through our digital channels
• Informational content including menus, ingredient disclosures, and nutritional information

All food products offered through our Site are subject to availability. Menu items, ingredients, pricing, and availability may vary by location and are subject to change without prior notice. Images displayed on the Site are for illustrative purposes only and may not exactly represent the final product delivered or made available for pickup.

Wing Snob does not guarantee continuous, uninterrupted access to the Site or services. We reserve the right to modify, suspend, or discontinue any aspect of the services at any time, with or without notice, and without liability to you.

3. User Obligations and Prohibited Activities

3.1 General User Obligations

As a user of the Wing Snob website and services, you agree to:

• Provide accurate, current, and complete information when placing orders or creating an account
• Maintain the security and confidentiality of your account credentials
• Promptly update any information that becomes outdated or inaccurate
• Use the Site and services solely for lawful, personal, non-commercial purposes unless otherwise agreed in writing
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of the Site and services
• Notify us immediately of any unauthorized use of your account or any other security breach

3.2 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities:

• Using the Site or services for any fraudulent, unlawful, or unauthorized purpose
• Placing false, fraudulent, or duplicate orders
• Using another person's personal information without their consent
• Attempting to gain unauthorized access to our systems, servers, databases, or networks
• Engaging in any form of automated scraping, crawling, harvesting, or data mining of the Site
• Introducing viruses, malware, Trojan horses, worms, or other harmful or malicious code
• Interfering with, disrupting, or overburdening the Site's infrastructure or servers
• Circumventing, disabling, or interfering with security features of the Site
• Reverse engineering, decompiling, or disassembling any software or technology used on the Site
• Using the Site to transmit unsolicited commercial communications (spam)
• Reproducing, copying, modifying, or distributing any content from the Site without written permission
• Impersonating Wing Snob, its employees, or any other person or entity
• Engaging in any conduct that restricts or inhibits other users from using or enjoying the Site
• Attempting to manipulate pricing, promotional codes, or loyalty program rewards in an unauthorized manner

Wing Snob reserves the right, in its sole discretion, to suspend or terminate your access to the Site and services for any violation of these Terms or any conduct we deem harmful, fraudulent, or otherwise inappropriate.

4. Account Registration and Security

Certain features of our Site may require you to create an account. You agree to provide truthful and complete information during the registration process and to keep such information current. You are solely responsible for all activity that occurs under your account, whether or not authorized by you.

You must notify Wing Snob immediately at [email protected] if you suspect any unauthorized use of your account. Wing Snob will not be liable for any loss or damage arising from your failure to protect your account credentials or promptly report unauthorized access.

We reserve the right to refuse registration, suspend accounts, or cancel orders in our sole discretion, including in instances of suspected fraud, abuse, or violation of these Terms.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement

By placing an order through our Site, you are making an offer to purchase food products in accordance with these Terms. All orders are subject to acceptance by Wing Snob. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, inaccuracies in product or pricing information, or suspected fraud.

Once an order is confirmed, you will receive a confirmation via email or text message. An order confirmation does not guarantee fulfillment; Wing Snob reserves the right to cancel or modify confirmed orders where circumstances require and will make reasonable efforts to notify you promptly.

5.2 Pricing

All prices listed on the Site are in United States Dollars (USD) and are subject to change without prior notice. Applicable taxes, delivery fees, service charges, and any other applicable fees will be clearly disclosed prior to checkout. Wing Snob makes every effort to ensure accurate pricing; however, in the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund.

5.3 Payment

Payment is due at the time of order placement unless otherwise specified. We accept major credit cards, debit cards, and other payment methods displayed on the Site at the time of checkout. By submitting your payment information, you represent and warrant that you are authorized to use the payment method provided.

Wing Snob uses third-party payment processors to facilitate transactions. Your payment information is subject to the terms and privacy policies of those processors. Wing Snob does not store full payment card details on its servers.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final. If there is an issue with your order — such as receiving incorrect items, missing items, or a quality concern — please contact us within a reasonable time at [email protected]. We will review each situation on a case-by-case basis and may offer a replacement, credit, or refund at our discretion. Refunds, if issued, will be returned to the original payment method within seven (7) to ten (10) business days.

6. Food Allergen and Nutritional Disclaimer

Wing Snob makes reasonable efforts to provide accurate ingredient and allergen information on our Site. However, our food products are prepared in facilities that may process common allergens including, but not limited to, peanuts, tree nuts, milk, eggs, wheat, soy, fish, and shellfish. We cannot guarantee that any item is completely free from allergens due to the risk of cross-contamination during preparation.

Customers with food allergies, dietary restrictions, or medical conditions are strongly encouraged to contact us directly before placing an order to discuss their specific needs. Wing Snob shall not be liable for any adverse reaction, illness, or injury resulting from consumption of our products where a customer has not disclosed relevant dietary restrictions or allergies prior to ordering.

Nutritional information provided on the Site is based on standard recipes and may vary due to ingredient substitutions, portion differences, or preparation variations. This information is provided for general guidance only and does not constitute medical or dietary advice.

7. Intellectual Property Rights

All content on the Wing Snob website, including but not limited to text, graphics, logos, photographs, images, audio clips, digital downloads, data compilations, software, and the overall design and layout of the Site (collectively, "Content"), is the exclusive property of Wing Snob or its licensors and is protected by United States and international intellectual property laws, including but not limited to the Copyright Act (17 U.S.C. § 101 et seq.) and applicable trademark law.

The Wing Snob name, logo, taglines, and all related marks are trademarks or trade dress of Wing Snob. You may not use any of our trademarks, service marks, or trade dress without our prior written consent. Any unauthorized use of our intellectual property may constitute trademark infringement, copyright infringement, or other violations of applicable law and may subject you to civil and criminal penalties.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content solely for personal, non-commercial purposes in connection with our services. This license does not include the right to:

• Resell or commercially exploit the Site or its Content
• Collect and use any product listings or descriptions
• Download or copy account information for another party's benefit
• Use data mining, robots, or similar data-gathering tools

Any feedback, suggestions, ideas, or other information you provide to Wing Snob regarding the Site or services may be used by us freely without any obligation, compensation, or restriction.

8. Third-Party Links and Services

Our Site may contain links to third-party websites, applications, or services, including but not limited to delivery platforms, payment processors, and social media platforms. These links are provided for your convenience only. Wing Snob does not endorse, control, or assume any responsibility for the content, privacy practices, or terms of any third-party site or service.

Your interactions with third-party platforms are governed solely by those parties' terms and policies. Wing Snob shall not be liable for any loss or damage arising from your use of or reliance on any third-party content, goods, or services.

9. Disclaimer of Warranties

THE WING SNOB WEBSITE AND ALL SERVICES, CONTENT, FOOD PRODUCTS, AND MATERIALS PROVIDED THROUGH THE SITE ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.

WING SNOB EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
• WARRANTIES OF TITLE OR NON-INFRINGEMENT
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES AS TO THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE SITE

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such cases, our warranties are limited to the maximum extent permitted by applicable law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WING SNOB, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, PERSONAL INJURY, OR PROPERTY DAMAGE, ARISING OUT OF OR IN CONNECTION WITH:

• Your use of or inability to use the Site or services
• Any food products purchased through or in connection with the Site
• Any unauthorized access to or alteration of your data or transmissions
• Any third-party content, conduct, or services accessible through the Site
• Any other matter relating to these Terms or our services

IN NO EVENT SHALL WING SNOB'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO WING SNOB IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

These limitations apply regardless of the theory of liability — whether in contract, tort (including negligence), strict liability, or otherwise — and even if Wing Snob has been advised of the possibility of such damages. The limitations of liability in this section reflect a fair allocation of risk between the parties and are a fundamental element of the basis of the bargain between you and Wing Snob.

11. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob and its officers, directors, employees, contractors, agents, licensors, and successors (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service
• Your use or misuse of the Site or services
• Your violation of any applicable federal, state, or local law or regulation
• Your violation of any third-party rights, including intellectual property rights or privacy rights
• Any content you submit, post, or transmit through the Site
• Any dispute between you and any third party, including delivery services or payment processors
• Any fraudulent or intentionally harmful conduct by you

Wing Snob reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate fully with Wing Snob in asserting available defenses.

12. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to them or the use of the Wing Snob website and services shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Wing Snob's principal place of business is located, without regard to conflict-of-law principles.

To the extent any dispute is not subject to arbitration as set forth below, you agree to submit to the exclusive personal jurisdiction of the state and federal courts located within the applicable jurisdiction of Wing Snob's principal place of business for the resolution of any disputes. You waive any objection to venue or jurisdiction in such courts.

Wing Snob's services are directed exclusively at customers within the United States. We make no representation that the Site or services are appropriate or available in other locations, and accessing the Site from territories where its contents are unlawful is prohibited.

These Terms are subject to applicable consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 45 et seq.) and, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable federal and state consumer protection statutes.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

In the event of any dispute, claim, or controversy between you and Wing Snob arising out of or relating to these Terms, your use of the Site, or any food products or services provided by Wing Snob, the parties agree to first attempt to resolve the matter informally. You must provide Wing Snob with written notice describing the nature of the dispute and your desired resolution by emailing us at [email protected]. Wing Snob will have thirty (30) days to respond and attempt to resolve the dispute.

13.2 Binding Arbitration

If informal resolution is unsuccessful, any unresolved dispute shall be finally and exclusively resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted in the English language. The arbitrator shall have the authority to award any remedies available under applicable law, but shall not have the authority to award damages in excess of the limitations set forth in these Terms.

The arbitration shall be conducted on an individual basis. Neither party may bring claims as a plaintiff or class member in any purported class action, consolidated action, or representative action proceeding.

13.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WING SNOB AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. You agree to waive your right to participate in a class action lawsuit or class-wide arbitration.

13.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights, misuse of confidential information, or other irreparable harm.

14. Term and Termination

These Terms of Service are effective as of the date you first access or use the Site and shall remain in effect until terminated by either party.

Wing Snob may, in its sole discretion, suspend or terminate your access to the Site and services at any time, with or without cause or notice, including but not limited to:

• Violation of any provision of these Terms
• Conduct that Wing Snob determines, in its sole discretion, to be harmful to other users, Wing Snob, or third parties
• Suspected fraudulent, abusive, or illegal activity
• Requests from law enforcement or government agencies
• Discontinuation or material modification of the Site or services

You may terminate your account at any time by contacting us at [email protected]. Upon termination, your right to use the Site and services will immediately cease. Provisions of these Terms that by their nature should survive termination — including intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute resolution — shall survive termination of these Terms.

15. Changes to Terms of Service

Wing Snob reserves the right to modify, update, or replace these Terms of Service at any time in its sole discretion. All changes are effective immediately upon posting to the Site. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and may, at our discretion, provide additional notice through the Site or via email to the address associated with your account.

Your continued use of the Site or services following the posting of revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must immediately stop using the Site and services. We encourage you to review these Terms periodically to stay informed of any updates.

16. Privacy Policy

Wing Snob's collection, use, and disclosure of personal information obtained through the Site and services is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Site and services, you consent to our collection and use of your personal information as described in the Privacy Policy.

We are committed to protecting your privacy in accordance with applicable federal and state privacy laws, including the Federal Trade Commission Act (15 U.S.C. § 45) and, where applicable, the California Consumer Privacy Act (CCPA/CPRA). Please review our Privacy Policy carefully to understand our data practices.

17. Electronic Communications and Consent

By using our Site and services, you consent to receive electronic communications from Wing Snob, including but not limited to order confirmations, receipts, promotional materials, and notices regarding your account. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

If you opt in to marketing communications, you may opt out at any time by following the unsubscribe instructions in any communication or by contacting us at [email protected]. Please note that opting out of marketing communications will not affect transactional communications necessary to fulfill your orders.

18. Force Majeure

Wing Snob shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, government restrictions, civil unrest, labor disputes, fire, flood, power outages, supply chain disruptions, cyberattacks, or any other event beyond our reasonable control (each, a "Force Majeure Event"). In such circumstances, Wing Snob's obligations will be suspended for the duration of the Force Majeure Event, and we will make reasonable efforts to resume normal operations as soon as practicable.

19. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or in conflict with applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect as if the invalid or unenforceable provision had never been included.

The parties agree that any court or arbitrator should endeavor to give effect to the parties' intentions as reflected in the provision in question to the greatest extent possible consistent with applicable law.

20. Entire Agreement and Waiver

These Terms of Service, together with the Privacy Policy and any other legal notices or agreements published by Wing Snob on the Site, constitute the entire agreement between you and Wing Snob with respect to your use of the Site and services and supersede all prior agreements, representations, warranties, and understandings of any kind between the parties relating to the subject matter hereof.

The failure of Wing Snob to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver by Wing Snob of a breach of any provision of these Terms shall not operate or be construed as a waiver of any subsequent breach of that provision or of any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Wing Snob.

21. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms to any third party without the prior written consent of Wing Snob. Wing Snob may freely assign or transfer these Terms or any of its rights or obligations hereunder to any successor entity in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets, without notice to or consent from you. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

22. Accessibility

Wing Snob is committed to making its website and services accessible to all users, including individuals with disabilities. We strive to comply with applicable accessibility standards and guidelines. If you encounter any barriers to accessing our Site or services, please contact us at [email protected] so that we may assist you and work to improve accessibility.

23. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you need to contact Wing Snob for any reason related to your use of our Site or services, please reach out to us using the following contact information:

We will make every effort to respond to your inquiry in a timely manner. For order-specific concerns, please include your order confirmation number and a detailed description of the issue to help us assist you as efficiently as possible.